Orders & Payment

Orders & Payment

What You Should Know Before You Order Essential Oils

  1. All products in phangphang.com are listed in Singapore Dollars.
  2. Products will be sold within Singapore only. We do not deliver overseas.
  3. Please “Add to Cart” and follow instructions to the payment gateway. We are using PayPal to receive payment.
  4. You DO NOT need to have a PayPal account to buy if you don’t have one. You can use your credit or debit card to pay within the PayPal system.
  5. If you opt to meet at an MRT station to get your products, you may pay cash when we meet.
  6. If you opt for us to post the products to you, please pay first using PayPal.
  7. Our products are only for domestic customers (Singapore addresses only please).
  8. Products are shipped to you by normal parcel rates at a flat rate of $10.
  9. All parcels will be registered (registration rate included in the shipping rate of $10) to ensure they reach you. As all our parcels are registered, you will be given a tracking number for your tracking purposes.
  10. All shipping charges are NOT refundable.
  11. Exchanges are not allowed especially if the product has been opened. Exchanges are only allowed if the product is in its unopened condition.
  12. If you run a spa, yoga studio or aromatherapy business, we suggest you buy in bulk for savings up to 30%.
  13. If you are a bulk buyer or intending to become a bulk buyer for business purposes, sign up as Young Living Distributor here.